Shipping policy
Shipping Policy
Last Updated: July 6, 2026
Thank you for shopping with us. We are committed to delivering your order safely and on time across Pakistan.
Order Processing
-
Orders are processed within 1–2 business days after order confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times are:
-
Major Cities: 2–4 business days
-
Other Cities & Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
-
Shipping charges are displayed at checkout before payment.
-
Free shipping may be available on selected orders or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email so you can monitor your shipment.
Delivery Partners
We work with trusted courier companies to ensure secure and timely delivery across Pakistan.
Incorrect Address
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Failed Delivery
If delivery cannot be completed because the customer is unavailable or the address is incorrect, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the package and product so we can assist you promptly.
Order Cancellation
Orders may be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.
Contact Us
If you have any questions about shipping or your order, please contact our customer support through our website, email, or WhatsApp.